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Support #35
openFMS App Issue – Error While Starting Job (Work Order Already in Process)
Status:
New
Priority:
Urgent
Assignee:
-
Target version:
-
Start date:
12/16/2025
Due date:
12/17/2025 (17 days late)
% Done:
0%
Estimated time:
10:00 h
Description
Dear Team,
In the FMS App, while selecting Job Start, the system displays an error stating that the agent work is already in process (as shown in the attached image – App Error 1).
However, the selected work order is still shown as available (refer to the attached image – App Error 0).
For reference, we have also attached the Work Order web screenshot used in this case.
We are able to recreate the issue by creating multiple work orders. Even after moving all work orders to different field agents to start fresh, the same issue persists.
We have repeated this process multiple times, and the issue continues to occur.
Kindly check this issue and do the needful.
Files
| App Error.jpg (130 KB) App Error.jpg | |||
| App Error 0.jpg (212 KB) App Error 0.jpg | |||
| fms error.jpg (137 KB) fms error.jpg |
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