Bug #172
closed
Getting those Devices as well In disconnected state which are not Connected to the server On device Monitoring screen
Added by Amit Kumar 15 days ago.
Updated 10 days ago.
Description
Bug title: Getting those Devices as well In disconnected state which are not Connected to the server On device Monitoring screen
Steps: 1. Add devices Under TMS
2. observed the device Monitoring report
Files
- Status changed from New to Resolved
- Assignee changed from Kunal Chaudhary to Amit Kumar
- Estimated time set to 2:00 h
- Deliverable changed from ADMIN WEB to BACKEND API
RCA -
Disconnected logic was not validating installation status.
Onboarded devices (without proper installation) were getting counted as Disconnected due to missing heartbeat.
Resolution -
Updated both stored procedures to count Disconnected devices only when:
Status = 2910 (Installed) and InstallationDate IS NOT NULL.
Now only properly installed devices are considered in monitoring.
- Assignee changed from Amit Kumar to Kunal Chaudhary
- Assignee changed from Kunal Chaudhary to Amit Kumar
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